FAQ Help Center

Explore our FAQ Help Center and get quick, reliable answers to your queries. For further assistance, feel free to contact us at info@semabgems.com

FAQs

The delivery take at least 3-5 days all over Pakistan. In case you didn’t receive your order, please contact support with your Order ID, @support

Your Order ID can be found on your order confirmation details in email or message.

You can find our customer reviews under each product page. If you didn’t find any review there, you can take it from our @support team for your satisfaction. We store our customers feedback data.

The arrival time of your package depends on your location and shipping method. Generally, our estimated delivery times are:

  • Standard Shipping: 5-10 business days
  • Express Shipping: 2-5 business days

At semabgems.com, we only deal in imported products that are sourced from foreign countries guaranteed. 

Please check our refund policy link to check the full details.